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Refund and Returns Policy
- Pre-Ordering: We are currently taking pre-orders for the Nopia MIDI Controller MK1. The product will be ready for shipping later this year, latest 2024. By pre-ordering, you are reserving your Nopia MIDI Controller MK1 before it is available to the general public.
- Promotion: The promotion of $200 discount with pre-order purchase is valid only while pre-order is available. Don’t miss out on this amazing offer. This promotion is our way of thanking our early supporters and customers.
- Refunds and Cancellations: We understand that sometimes plans change, and you may need to cancel or request a refund for your pre-order. Refund and cancellation are no problems for as long as your order has not been processed yet. We will issue a refund immediately, and it will show within 4-5 business days to your account. Only the card processing fee will be kept as we’re not refunded that expense. If you need to cancel or request a refund, please contact us as soon as possible.
- Shipping: Shipping is free and included in the pre-order price for both USA and international shipping. All shipping is insured and will require a signature upon delivery. We use trusted and reliable shipping carriers to ensure that your Nopia MIDI Controller MK1 arrives safely and on time.
- Shipping Time: Shipping time will mainly depend on your location, usually 4-5 days in the US and 1-2 weeks internationally. We will provide you with a tracking number as soon as your Nopia MIDI Controller MK1 is shipped, so you can track its progress and know when to expect delivery.
- Privacy Policy: Your privacy is important to us. We will not share or sell your information to a third party. We take your privacy seriously and will only use your information to process your order and provide you with updates and releases regarding our products. We use secure and encrypted servers to protect your information.
- Acceptance of Terms: By pre-ordering the Nopia MIDI Controller MK1, you accept these terms and conditions. You also understand that we’re not the creator of NopiaMidi, but a group purchase with discount price due to our sheer volume of buyers. You also consent to be emailed updates and releases regarding our products. We will keep you informed about the progress of your order, as well as any new products or promotions that may interest you.
- Pre-Ordering on Demand: This is not our product directly. We’re pre-ordering on demand in order to raise funds and speed up the process. We work closely with our suppliers to ensure that the Nopia MIDI Controller MK1 meets our high standards for quality and performance. By pre-ordering, you are helping us bring this amazing product to market.
- First Come First Serve: All orders will be processed on a first come first serve basis. We will do our best to fulfill your order as soon as possible. However, if there are any delays or issues with your order, we will keep you informed and work with you to resolve the issue.
Thank you for choosing the Nopia MIDI Controller MK1.
We appreciate your support and look forward to providing you with an amazing product and customer experience. If you have any questions or concerns, please don’t hesitate to contact us.